Resume | ugaidd

Technical Skills: well versed in Articulate Storyline, Microsoft Office suite, Audacity, and i Movie.
Experience working on projects and with teams. Received CAPM certification in 2012.
Training specialist with Train the Trainer experience in New Hire Orientation and Salesmanship training.
Experienced Event Coordinator having coordinated Teacher Appreciation events at several Office Depot stores as well as Small Business Day events and Family Day events.
Organized and efficient: chosen to open a new Office Depot store, perform mass hire, set up all fixtures, train new employees, stock shelves and set up offices and Copy Center.

Assisted in assembling mass mailing of subscriber theater tickets to several hundred patrons prior to season commencement.
Part of team responsible for User Access Testing (UAT) of new Transportation Management Software (OTM) and team implementing new software company wide for UPS.
Loaded contracts for 40 plus customers, keeping to "go-live" schedule and accounting for all Accessorial and Special Service charges.
Coordinated inventory preparation and physical inventory process in retail store locations.

Hired and trained hundreds of store associates for Office Depot.
Conducted new hire orientation, sales, OSHA safety, loss prevention, cashier, Copy & Print Center, delivery order, cash balancing, receiving, return to vender, special order computer, and any new initiative training.
Selected to provide Conflict Management seminar at UPS
Wrote Job postings and Job descriptions
Worked with MaxHire recruiting software and Bamboo HR

Volunteer and paid work for Georgia Ensemble Theater includes selling tickets, managing ushers, answering phones, construction, painting, making props, resolving issues, and running errands.
Wrote user manual for new Transportation Management Software.
Produced monthly Key Performance Indicator (KPI) reports on several customers' shipping matrixes.
Analyzed customers' historic shipping data using specialized transportation modeling software and Excel to identify cost savings opportunities.
Monitored all cash handling including daily balancing of registers and deposits to bank; reconciled errors, balanced safe, and followed all loss prevention procedures.
Conducted monthly Safety meetings, maintained Safety binder per OSHA standards.
Planned and conducted monthly fire alarm test and fire drills.

Produced multiple modules in Articulate Storyline.
Used MS Excel to analyze customer shipping data for potential savings opportunities while at UPS.
Used MS PowerPoint to produce numerous presentations and flow charts.
Produced documents, letters, manuals, as well as edited the same in MS Word.
Used MS Excel to conduct statistical analysis if small data sets.
Used Audacity to produce and edit audio voice over for video clips and tutorial modules.
Used iMovie to edit and produce short video clips for use as or in tutorial modules.
Used Adobe Photoshop to edit photographs for use in tutorial modules.

Georgia Ensemble Theatre - 2006 to Present Box Office Assistant, Production Assistant, House Manager

Lewis James Professional (LJP) - 2012 to 2013 Assistant Recruiter

UPS-SCS Transportation Division - 2006 to 2010 System Administrator

Office Depot - 1998 to 2005 Assistant Manager

The Rendez Brew - 1997 to 1998 Owner

Kirkland's - 1995 to 1997 Assistant Manager

University of Georgia, Athens, Georgia August 2016

Masters of Education, Instructional Design and Development

The Project Management Institute October 2012

Certified Associate of Project Management (CAPM)

Xavier University, Cincinnati, Ohio May 1992

Bachelors of Science, Biology

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Click here to download a Word.doc version of my resume.

Nora L Cloonan